warranty & after sales

Perfect pre-sales service

Relying on more than 10 years of industry experience, our sales team will provide you free consultation and offer you a perfect solution. All you need to do is simply fill in your requirements.

3-Year warranty

As one of the most professional stage lighting companies in China, UNIT LED specializes in providing intelligent lighting solutions for a variety of industries with over 10 years of research and manufacturing experience. In addition, all our products are covered 3-year warranty period.

If the buyer has damaged/misused the item(s), it will not be eligible for free repair, however, customers can return it to us at their own cost and we repair it at free charge. Return shipping fees will be the customer’s responsibility in such cases.

Professional after-sales support team

UNIT after-sales team will respond to any problem you have and give you the perfect solution within 5 hours, including but not limited to product installation, software debugging, remote assistance, product quality, etc.